messaging

Of late on Twitter, I've mentioned a few times that I am in the process of re-reading all my old blog entries going all the way back to 2002. I expect I'll be able to say why, soon.... Anyway, I've now caught up to mid-2007, just before Lotus Notes 8 shipped. A number of blog entries I wrote at the...

Clues, smoke, not necessarily fire, but interesting to see what's apparently happening at Google. First, an ex-Googler (who apparently has rejoined Microsoft), James Whittaker, wrote a lengthy note on why he decided to leave Google. Very blunt:The Google I was passionate about was a technology comp...

While this news probably doesn't affect anyone outside of Germany directly, I do think it's useful to highlight for two reasons -- 1) the importance of integration between Notes/Domino and other messaging-related technologies/implementations and 2) the speed with which IBM was able to do this (notab...

Today in the UK (totally coincidentally with my arrival in London this morning), IBM is issuing a press release highlighting a local market survey of 2000 adults regarding email usage. The survey finds that 21% would happily consider applications to complement email, but only 14% are aware of social...

One of the challenges when going with a provider who provides little other than email-as-available support...(cleansed machine translation follows):The Google solution has worked flawlessly, and the CEO has recommended it to many others. But now Jens Hørup could not access his email account for 11 d...

The blog post I've wanted to write all week...Ryan Heathers got to it first:I've been reading the many articles on the new Gmail Priority Inbox with great interest. People are praising this "innovative" Gmail feature all over the place. And it is pretty cool. But as Alan Lepofsky pointed out, Lotus...

Well, that's not the title of the report...the title is "Migrating Off Notes/Domino E-Mail May Make Sense in Some Circumstances" [Link updated, report ID:G00200566, price US$495]. It might just as well be written as "Migrating Off Notes/Domino Doesn't Make Sense in Most Circumstances", b...

General Manager of Lotus software Alistair Rennie will participate in this cool forum...Email has become such a core part of our daily lives over the past decade that it’s not something we really spend too much time thinking about here at Gizmodo. Fortunately though, the team at Lifehacker do...

Looks like it's another week, another Google competitive document strewn with inaccuracies.... This one starts with the premise that Google is the next generation, and gives readers ten steps to evaluate Google Apps. Too bad so many of them are based on false dichotomies. For example, someone at...

Surprised to see this document on Google's website. While Google is getting a lot of attention with their Google Apps offering, I'm still not seeing a lot of current impact in customers actually migrating. Sure there are some corporate customers moving, but where they are, they tend to be small or...

Article that's interesting both for the story of MS displacing Google and knocking the bloom off the vine there, but also because the reporter may perhaps not understand the market dynamics that are typically in play when competing with Redmond....Word on the high-tech street is that Microsoft is gi...

So, obviously I'm loving my new iPad. Yesterday at DNUG, I found I was able to use it as my primary device during the day for the kind of interrupt-driven email triage that usually happens when I'm on the road, mixed in with the occasional surfing and calendar updates. The battery life is excellen...

Information Week dives into the topic of why email is giving us all organizational ADD, and what you can do about it...Researchers at the University of Michigan found that productivity dropped as much as 40 percent when subjects tried to do two or more things at once. The switching exacts other cost...

A few weeks ago, Roger Rowan commented on this blog that he had done a financial analysis of whether it made sense for his company to migrate from Lotus Notes/Domino to Google Apps or other alternatives. Roger kindly offered to post that document for sharing, which he has now done. I read it, and...

Wow, could it be a mis-match between hype and reality?The cash-strapped City of Los Angeles government may have shunned Microsoft for Google's cloud-based apps, but an April 13 inter-departmental letter indicates that performance issues with Google Apps have consistently frustrated pilot users.And w...

It's interesting to see this article, since when Cisco first acquired PostPath, their whole stated angle was that it was a drop-in replacement for Outlook. Perhaps they've found, as we did, that the reality of doing that isn't quite as simple as it sounds, and that also, Outlook's power is waning a...

eWeek has a good summary today of the state of the cloud-based messaging and collaboration market...Google finds itself in a daunting position on Feb. 22, the third birthday of Google Apps Premier Edition. The company is trying to dislodge legacy on-premises installations from Microsoft and IBM whil...

Nice to see a UK publication expose the reality of where gMail is at today...Comparing the Notes architecture back then (all of which is still in the product, even now) with what Google is laboriously developing, as if there were no prior art, is pretty illuminating: Notes does smart replication bet...

#LeavingLotus #Fail

August 13 2009

I admit it -- it was getting to me a bit. When a Facebook ad popped up beside my nightly game of Bejeweled Blitz suggesting I "ditch Lotus Notes", the competitive difference of opinion crossed a line. See, earlier today, Cloud Sherpas hosted a seminar at Google's offices in Atlanta called "Leaving...

A week ago, the Microsoft Exchange team's unified communications blog published a chest-beating missive on their perceptions of competition in the messaging market. I addressed some of their points a week ago. One claim, however, took some additional examination.Cost savings is the number one driv...

In the last few days, both Google and Microsoft have made interesting announcements pertaining to their efforts to convince IBM Lotus customers that migrating away from Notes in difficult economic times makes some kind of business sense. On Sunday at their partner conference, Microsoft told partner...

Burton Group's Craig Roth is thinking about e-mail overload:The most popular "overload" topic in offices today is e-mail. But after all these years of incremental improvement to IBM Lotus Notes and Microsoft Exchange, surely there can't be any low-hanging fruit left to pick to help people manage in...

Burton Group's Bill Pray has an interesting, first-hand observation on Google's Tuesday announcement of "Google Apps Sync for Microsoft Outlook":[H]aving been part of a team that built a connector for Outlook, it is not as simple as it sounds. Google's approach may doom the effort. ... As M...

They never announced an attendance number for this webcast, but from the pings, e-mails, and tweets, it seems like many of the attendees were Lotus customers, partners, or colleagues. In short, I would have to say that a poor implementation of Lotus Notes got blamed for everything. It was hard to...

Google is certainly trying hard to get some mileage out of two enterprise customers are adopting GAPE. One of them, Hamilton Beach, is doing a webcast next week and guest blogged on the Google Enterprise blog today. When this case study first appeared a few months ago, it was pretty easy to dissec...

Gartner's Jeffrey Mann writes today about a few new tools for Outlook from a company called Kayxo. The tools include Google desktop and calendar integration as well as database/workflow integration. All of that -- stuff we do in Notes today. The interesting part (for my audience at least) of Mann...

VNUNet examines yesterday morning's prolonged Google gmail outage, and what it means for customers who are considering Google's "beta" corporate offering:For consumers, losing access to email for a few hours is at most an annoyance. But for a business that moves critical applications to the cloud, s...

It seems like the messaging industry is rapidly consolidating around approaches and protocols for e-mail/calendar/contact sync on mobile devices:For iPhone and Windows Mobile devices, Google Sync allows you to get your Gmail contacts and Google Calendar events onto your phone. Sync uses push technol...

Just finished reviewing Forrester Research's report on the current trends in e-mail and messaging, based on more than 130 inquiries from their clients during 2008. As with most analyst reports, it's copyrighted so I can't quote it here. What I can say is that the topic of "vendor choice" is a low...

Not sure I would have thought this news-worthy....Lotus Notes customers have been making interesting customizations to their e-mail environment for many years. Culture, as much as technology, plays a role here:Nielsen management, after years of research, has finally come up with an adequate solutio...

Well they call everything else beta, so why not pile on some more beta on top of beta...Google Tuesday made available in beta an offline capability for its Gmail platform so business and consumer users can work with e-mail and eventually calendar items while disconnected from the network. ... The o...

500-employee company moves from Notes 6.5 (the article's first paragraph incorrectly says Notes 8) to Google gmail...let's take a look:February marks the second anniversary of Google Apps Premier Edition, the beefed-up version of the free Google Apps hosted service launched in 2002 that revolutioniz...

Pingdom is an organization focused on system reliability and uptime, so it's not surprising that they dug into the Google Apps service level agreement and found a shocker:Gmail could be unavailable for more than 21 hours in a day, and Google could still tell you that according to their SLA, the serv...

Occasionally in a competitive situation, we will hear an assertion from a customer that "Our users want Outlook because they use it at home". It's almost stated as a truism amongst Microsoft supporters, and I've even seen it asserted by a major industry analyst. The thing is, it might have been tr...

From the PlanetLotus click-through stats, it seems like a lot of you saw Darren's blog entry on this, but it's a discussion worth repeating.So over the past few days Vince and I have migrated a customer back to Domino. They used to be Domino but sometime before STS got involved with them they had mi...

OK, Paul Robichaux, you were right -- it was bad admin... House of Representatives' email, and Internet services on Blackberrys, experienced a severe service outage, which began last night. This failure also has affected employees' access to shared drives and has impacted some websites within the Ho...

As Andrew and others have noticed, the US House of Representatives is having a bit of an inbound mail volume issue...The House has implemented measures to limit the amount of e-mails flowing through to congressmen during high-traffic periods. If a person is tries to e-mail his representative during...

No, this time, we're really serious, we even hired Michael Phelps to tell you how serious we are...The database titan has just stormed into the Notes-Exchange war with what seems at first glance (although we haven't actually seen it) like a nifty new suite of collaboration software. That's right --...

Anytime an e-mail issue makes the mainstream news, it's likely to raise interesting discussion points for those of us who work on products like Lotus Notes...If you needed any more reminders about why it isn't a good idea to use external mail services to conduct critical business, the recent break-i...

A detailed view of what has happened with Google's gmail / apps service over the last month, what Google's done to assuage customers, and how analysts view the actions:One outage, on Aug. 11, lasted about two hours but affected almost all Apps Premier users. The other two, on Aug. 6 and Aug. 15, hit...

I really shouldn't be giving Ron another 15 minutes of annual fame for asserting contrarian positions, but since this has already had a rather lengthy discussion over at Mr. Ben Poole's site today, I want to sum up a few key points. From Ron's editorial:In 1995, I declared LAN-based email to be a d...

Earlier this week, thousands of Google's gmail users experienced a prolonged outage. My personal gmail account (which I use in part to keep up with the industry/technology trends) was down for over an hour. As I watched Twitter tweets, I could see literally thousands in the public stream experienc...

From the Factotum weblog, "Migrating to Comm Suite: Gives Us Your Poor Notes, Your Tired Domino Users...":MOUNTAIN VIEW, Calif., July 24 /PRNewswire/ -- Global System Services Corporation (GSS) today announced the GSS Migration Toolkit for Sun Java Communications Suite to move customers from IBM Lot...

Bruce reports on the initial impact of 12 pilot users using Apple iPhone 2.0 and Exchange ActiveSync in his work environment:With only a dozen pilot users testing out iPhone 2.0 with Exchange we have put an emergency stoppage to our testing due to the fact that our T1 connecting our Exchange 2003 an...

Paul Robichaux, an Exchange MVP and long-time Machead, has published an assessment of the iPhone 2.0's user experience as an e-mail device. Paul and I have clashed from time to time over which side of the fight we're on, but one thing is for sure -- he knows his stuff on Exchange, and has the cred...

A column by IBMer Luis Suarez appears in today's New York Times concludes with a rather provocative position: E-mail can become extinct, if not repurposed altogether, even at big companies like I.B.M. An e-mail in-box no longer needs to be like Pandora's box. Let me quickly say that I completely agr...

The NSW Department of Education and Training has awarded a tender that I had the opportunity to learn about from them when I was in Australia last November...The New South Wales Department of Education and Training will dump one of the world's largest installations of Microsoft's Outlook/Exchange em...

It's almost like yelling "fire" in a crowded theatre...Why so many of us use Yahoo, Microsoft, Google or other freebie mail programs when on the road is no great mystery. Enterprise-orientated services such as Lotus Domino/Notes, and to a lesser extent Microsoft Exchange/Outlook, have become unwield...

I received two pretty weird e-mails from a friend of mine in the last twelve hours. The first had the subject line "hello" and the latter was "the rest". Both e-mails indicated that my friend was trapped in Nigeria (of course) and needed me to wire money urgently so that she could get out of the c...

Berlind goes for the easy punditry of a one- or ten-person e-mail use case and applying it to every customer...Five years ago, comparing Lotus Notes and Exchange Server was a favorite pastime of labs, reviewers, analysts, and especially of Microsoft and IBM Lotus. Imagine. All that engineering. All...

This is a pretty aggressive statement out of Redmond..."In five years, 50 percent of our Exchange mailboxes will be Exchange Online," said Capossela, who expects a portion of Exchange Online customers to come from customers switching from International Business Machines' Lotus Domino system.Fifty pe...

Feels like that movie Groundhog Day...The business e-mail market has not seen a successful new entrant for 15 years, and most companies are well on their way to standardizing on a suite of collaboration services. Oracle has yet to define an unserved market niche for Oracle Beehive and clarify its po...

This is an unfortunate new vector for spammers...Calendar spam arrives like any other spam -- as an unwanted e-mail. But here's the problem: it also shows up as a meeting. That means the time specified on the spam will be blocked off on your online calendar, triggering an annoying reminder at the ap...

Free is good

April 16 2008

I've been meaning to write about the concept of "free" for a few weeks, after Wired ran a story called, "Free! Why $0.00 is the future of business" a few weeks back. I notice that they did not drop their own subscription price to free, but OK. The article is a good one and makes a point as to why...

A few weeks ago, I blogged about the US Congressional hearings related to e-mail retention at the White House. The House oversight committee hearing was the latest chapter in a saga of technical ineptitude, political intrigue, and hidden agendas. It wasn't entirely surprising to see politicians (a...

With relatively little fanfare, the IBM Alphaworks team announced IBM OmniFind Personal E-mail Search a couple of weeks ago. This free download is a desktop search tool that works with Notes or Outlook. I haven't installed it yet, but Andy Dorman at Network Computing took it for a spin:Rather than...

Last April, the office of the US President reported that up to five million e-mails had been lost from their records and archives, at around the time of a conversion from Notes to Microsoft Outlook. It seems there was a lot more to this story than initially thought. David Gewirtz, editor of Domi...

About a month ago, some of my various google or technorati alerts linked me to a new website called the "email standards project". Their objective:The Email Standards Project works with email client developers and the design community to improve web standards support and accessibility in email.Thei...

Slate: The death of e-mail

November 16 2007

I would have gotten around to posting this link sooner, but I'm behind in my e-mail...Those of us older than 25 can't imagine a life without e-mail. For the Facebook generation, it's hard to imagine a life of only e-mail, much less a life before it. ... Thinking more practically, there's now a gen...

Charles evaluates his transition to using Outlook 2003 versus his experiences in Notes. It's a useful analysis, both of things right and things wrong. But one sentence actually captures it all:The lack of options in Outlook means people can't get confused as easily.For example, I've heard complain...

John Fontana takes us down memory lane...This one can back up to Lotus cc:Mail vs. Microsoft Mail, two early e-mail systems finding their way in a new world called LAN-based communications. While cc:Mail had a devout and passionate following, which formed an angry mob at their annual user conference...

I don't know which product it was, but I'm pretty sure I can guess which product it wasn't..."I just looked through my calendar to see when I last had an unscheduled e-mail system outage. It was on Aug. 10, 2002. ... "I remember this incident well because that was the only unscheduled e-mail syste...

I know Notes/Domino is the market leader in Germany, but the results of last week's Frage der Woche on Computerwoche.de still is a bit surprising. Which messaging/groupware platform does your enterprise use? This link was sent to me mid-week last week, but I deliberately chose not to blog it unt...

The release of Notes 8 prompts InfoWorld's editor-at-large to ponder the future of e-mail clients:With IBMs launch earlier this month of Lotus Notes 8 and this week's unveiling of Lotus SameTime Version 8, industry analysts say we are beginning to see the evolution of the e-mail client from a commun...

Brian writes:I'm trying to see what other companies out there allow for inbound message size limits. The situation is that we are obviously a notes shop on iseries and have no limits on storage size.... We were recently "affiliated" with another [organization] that is an exchange shop. Both...

Chris Byrne tells the incredible story of an organization under court order not to delete any e-mails:The question is if there is a magic technical bullet to make their pain go away. The short answer is no. The no-delete policy has put them into a serious bind. Because they did not have an email arc...

Looks like CRN has given their "channel champions" award to the competition. I'd sure like the result to be different, but I can also see why CRN -- which focuses on resellers, ISVs, and the channel generally -- would give an award to a product that requires a lot of architecture and integration se...

Interesting challenge for those who are now pushing the public e-mail services as a way to run commodity mail.... It's not clear what gets discussed during McKinsey & Co.'s weekly internal communication meeting, but the dial-in number and passcode for the event can be easily found by searching w...

This surprises me...If you're like the majority of people in a new survey, e-mail is "essential" to your life. So essential, actually, that many people say they would give up deodorant, coffee, or their significant other for a day rather than go without sending and receiving messages. ... The surv...

At last week's meeting of the Minneapolis/St. Paul Lotus user group, RSM McGladrey presented the case study of their migration from Lotus Notes to Microsoft Exchange for 7000 users. I had hoped to make this meeting in person, but just couldn't get there in time (though I will be in Minneapolis for...

With quarter-end today, my attention has been elsewhere than the blog, but I have been participating in a few interesting online postings this week. Scalix's CEO, Glenn Winokur, and I have been doing serve-and-volley over at the Scalix blog:Hopefully many of you saw the Mary Jo Foley blog this week...

The CEO of InBoxer, Inc., writes on his product's process to become certified for Lotus Domino:I am extremely impressed by IBM and its partner program. Ever since we decided to add IBM Lotus Domino and IBM Lotus Notes support to the InBoxer Anti-Risk Appliance, IBM has vastly exceeded my expectatio...

The other day, someone said to me that they didn't want to post their e-mail address on a blog comment, and I wondered, why the heck not? It wasn't a privacy reason -- it was that they didn't want it out there for spammers. When the e-mail spam problem first started getting out of hand, we all use...

Writing on his ZDNet blog, Paul Murphy tees up the hypothetical scenario of how a university addresses its needs for e-mail. Three options: 1) MS Exchange, 2) Domino, Sun, or some open source apps (later referred to just as "Sun"), or 3) Google for domains:All three choices impose costs on somebody...

Dreaming in code

January 3 2007

Yesterday, Joel Spolsky mentioned that he's looking forward to reading a new book, Dreaming in Code. I'm way behind in my industry-related book reading, having been distracted by life, primarily, and a goal to read all the Harry Potter books in order (ok, so I wasn't an early adopter on that). But...

While I described the project as "interesting" at the time it was announced, privately I never expected it to go anywhere...Novell has found that nearly every business customer it approached already had an e-mail and calendar server in place, Teichman said. ... the project's server, while good, is...

Ferris Research's blog tackles a topic this morning that has been the subject of much discussion...It's generally quite difficult to make a reasonable business case for converting all the users in an organization from Notes to Exchange or vice versa. However, a single organization with both systems...

Ferris is conducting a survey about staffing requirements for e-mail systems. It would be interesting to see how the staffing ratios compare for some of the centralized Notes/Domino environments that have thousands of users per server, like the iSeries-based enviornment I talked to in February that...

My colleague Susan Bulloch and I recently discussed an interesting customer situation. The users in that environment were familiar with Outlook, and in working with Notes, had different expectations about booking conference rooms. Their usage pattern was such that they booked repeating meetings --...

So a colleague sent me some Gartner reports to read about the concept of continuous data protection. I didn't know it, but my colleagues in the Tivoli brand already have a product in this space, IBM Tivoli Continuous Data Protection for Files. My question is, is anyone exploring using something...

E-mail keeps growing in volume, and so does the urgency for devising new and better ways of dealing with it. A typical office worker receives more than 100 messages a day--some get 200, 300, or more--and may send dozens more. At large companies, it adds up to millions of messages per week and many h...

Yesterday, IBM announced a new hardware/software solution for e-mail archiving, compatible with both Domino and Exchange...IBM says its new email archiving appliance is so easy to install that small and medium-size businesses can have it up and running in less than a day. IBM's DB2 CommonStore Emai...

Information Week takes a look at plans from Microsoft, IBM, and new market entrants...E-mail is getting interesting again. The market for business e-mail software has been largely stagnant the past few years, as companies stood pat with tried-and-true systems or invested modestly to accommod...

Forrester recently published a "Forrester Wave" analysis, examining the various vendors in the collaboration software marketplace. Both IBM and Microsoft have been ranked leaders...pretty much with even scores. While I'll quarrel with some of the rankings (how could IBM have the lowest score of an...

Bruce Elgort has a really great idea for word-of-mouth marketing of Notes/Domino.... have the resources to put together a video series similar to the new Apple commercials being aired on TV and the web. For this series of videos I need to develop some themes and some scripts for the actors that...

Cost of storage?

May 9 2006

Speaking of Ferris and Nick Shelness, Ferris's weblog has this from Nick Shelness:It's sometimes argued that the high cost of hard disk storage is a good reason to invest in new auxiliary messaging technology, such as tape-based email archiving. However, some forms of disk storage are so cheap t...

My colleague Adam Gartenberg will be among the speakers next Wednesday, May 17, on a Ferris Research webinar. Hosted by Ferris's Nick Shelness, the webinar is called, "Instant Messaging: New Developments in Presence and Real-Time Information Exchange". The webinar starts at 11:30 AM EDT/4:30 P...

A colleague had this observation today -- Why is it that the people who complain to IT that they are too busy or, well, too lazy to learn Lotus Notes (preferring to use Outlook) seem to be the ones who are addicted to their Blackberries?...

We work in a world where end-users increasingly are involved in influencing their IT organizations. What fascinates me is how often-times, these end-users are just smart enough to be dangerous. Today's example is the e-mail I just received from my father. The subject was "This is important...

Central Desktop is a software vendor with a wiki-based collaboration product for sale. On their corporate blog, they've recently written two pieces -- one about what e-mail is good for, another about "the bad in email". Both have been sent to me by IBMers and others (thanks, Bill), but I've...

CIO Insight discusses the concept of presence awareness, and its applicability in different IT organizations. The article challenges IT staff to consider the philosophy of being "always on".In an age where employees are more able to work remotely, improved communication among coworkers is a goo...

savetimeblackberry.com

April 17 2006

RIM has kicked off a marketing campaign around Blackberry Enterprise Server 4.1, now offering support for Lotus Sametime. A 60-day trial download of BES 4.1 is available at savetimeblackberry.com. Print ads in IT publications and direct mail pieces are also out about this new release. NB:...

Interesting -- like Google Desktop and X1, Microsoft has now extended their desktop search tool to support indexing Lotus Notes e-mail. Somehow I missed the press release on this :-) (Thanks, Mathias)...

My colleague Alan Lepofsky pointed me to this blog entry on CIO.com last week, where Ben Worthen waxes unapologetically about his use of gmail to process corporate e-mail:Last week I configured my CIO email account to forward a copy of every new email to my Gmail account. I then configured my G...

Disclaimer -- I haven't read the report I'm linking to here, yet...but from the contents and quotes posted on Ferris's website, it sounds like a good one: "Exchange administrators feel burdened by the daily and weekly tasks required to build and maintain a highly reliable Exchange solution. Better...

Can anyone help Laurette?This is a shout-out to anyone who knows Notes 6.5 and Outlook 2003 well, or has worked on a conversion either way. I am looking for a user quick reference guide (or even some rough points) on the differences from a user perspective between the two mail clients.IBM doesn...

In two and a half years, has anyone of any size other than Tupperware actually successfully installed Oracle Collaboration Suite?The state [of Wisconsin] is canceling a two-point-six (m) million-dollar contract with a Virginia firm to install a new e-mail system for most government agencies ......

Though it is not clear what size this organization is, Gregg Eldred describes a customer's decision to move away from Notes:On Thursday, in a fit of passion, they moved to . . . neither Notes nor Exchange. They opted to use their free webmail accounts with their web hosting company and now they...

Joe Pluta takes a look at the state of the collaboration software market:This category has long been the stronghold of the Notes/Domino products, having been virtually invented by Lotus in the 1980s. The term "groupware" has until very recently been practically synonymous with Notes. Micros...

This (comment #24) looks to be an interesting study [emphasis mine]:We're nearing the end of a survey asking end users about their email practices. As part of that survey, we're asking about users' satisfaction with their primary email client in the context of how well it meets their needs. At ...

Infoworld reports on a new Radicati study:The study found that Exchange, Microsoft's e-mail platform, currently has 23 million more seats than Lotus Domino, IBM's e-mail platform.This is great news! Why? Because in a report published in July, 2005, Radicati indicated that Microsoft Exchange h...

Working holidays?

December 29 2005

Michael Osterman of Osterman Research, writing in Network World, describes survey results from a study about e-mail management. The survey specifically covered Exchange managers. While I'm deliberately not setting this blog up as a Domino vs. Exchange posting, I am curious about this quote:Ma...

Matthew White has recently been using Outlook/Exchange and has some observations about what differs from Lotus Notes...over the years I have been spouting the line that Notes was a great mail client without ever having actually used Outlook / Exchange (my employers have always been rather enligh...

Bill Buchan picks up on a Wikipedia entry comparing e-mail clients: Ranking Client Number of known vulnerabilities Oldest known vulnerability 1-9 Eudora 0 - 1-9 Lotus Notes 0 - 1-9 KMail 0 - 1-9 Mail 0 - 1-9 Mozilla ...

In the category of "wishful thinking"...Regarding the corporate messaging and groupware space, Loiacono said there are two parts to it - one for the client side and one for the backend. "On the backend we are very much a player [and] our business is doing quite well in that space," he said....

...

Robin Bloor takes a look at the state of the e-mail market, the GUI, and desktop integration....Currently there are two major vendors in the enterprise email market; Microsoft and IBM/Lotus. Only one of the two, IBM/Lotus, has a comprehensive strategic vision. Nevertheless, even IBM/Lotus may no...

What does it all mean?

August 28 2005

While I was taking a few days off last week, there was a lot of talk in the Lotus-related blogosphere and community about market share. Both Gartner and IDC published their 2004 share reports for the messaging/ICE (integrated collaborative environment) markets almost two months ago. For whatev...

An overview of the remote/mobile access methods for "the three most popular e-mail products":Microsoft's Exchange Server 2003 offers a wide variety of features and options that cater to organizations that use mostly Microsoft products. Novell and IBM support a wider range of client/server platfo...

In my customer meeting this morning, the question was asked -- how are companies depreciating messaging systems? Over what time period? Different for hardware than software? The senior manager who asked the question said that this is an important factor in looking at his organization's tota...

A few people sent me links to this during the week.... just now got a chance to read it. Evslin, who was the guy driving the initial development of Exchange Server at Microsoft, says:There were several competing efforts under way in Redmond to build the Notes-killer. One of them was mine: M...

Bill Buchan was hired to consult with an organization about a Domino vs. Exchange decision, but unfortunately the decision was made before he arrived:before I got there, they had decided (at a senior level) to go for Exchange for whatever reason. My input in this meeting was therefore somewhat d...

Novell announced yesterday that they are taking what was NIMS or NetMail and making it open source, calling the project "Hula". They seem to be focused on Linux with this specifically. At a high level, it seems like an interesting project, much like what IBM did with the Cloudscape database. ...

Even if you believe the numbers, it's hard to imagine 33% of a market being "dominance". Internetnews reports on a press release from Radicati Group claiming that Exchange will grow its market share, due to Lotus's "confusing strategy" and Exchange 2003's, uh, increased scalability. Rocky ...

Bill Gates spoke at last week's Office Developer conference on a range of topics. One interesting bit comes in the Q&A at about the 1:07:00 mark, in response to a question about licensing: We've driven Exchange penetration up substantially over these last couple of years, talking about fr...

Earlier today, I participated in a panel entitled "What do messaging analysts do?" at Inbox 2004 East, along with David Ferris from Ferris Research. When we set up this panel, it had been hoped that other messaging-focused analysts would agree to participate, which would have certainly made t...

Martin Hall announced yesterday that the conference grid for Inbox 2004 East is final. It is shaping up to be an excellent conference -- even without the "debate" happening -- since everybody who is anybody in messaging will be there. There are three IBM speakers on the agenda -- myself,...

Joel Spolsky nails it on the head:Ipswitch shouldn't be abandoning their existing market to chase after an elusive new market in which they're going head-on against Microsoft and IBM (Lotus Notes). They can't win that way.It seems that Ipswitch decided to try to move from straight e-mail applia...

No online medium is safe from advertising anymore. In recent weeks, more companies have started bringing advertising to RSS feeds, the popular platforms for aggregating content from multiple sites in a single place. In the past, RSS feeds have typically been free of ads.Well, looks like it only...

Martin Hall, organizer of Inbox 2004 East, comments on the Inbox weblog:I've had an indirect "they've declined to participate" but, it seems, nobody in the Exchange group is willing to explain why. My overtures to the group directly or even via WaggEd are going unanswered. ... Microsoft Exchan...

Inbox 2004 East is scheduled for November 17-19, 2004, in Atlanta, GA USA. As with the inaugural Inbox conference this past June, the event is shaping up to be quite interesting, with a number of insightful sessions, panels, and workshops. Conference organizers contacted IBM Lotus about part...

Nathaniel Borenstein, a distinguished scientist at IBM, is one of those who said he believes that "cooler heads will prevail" and a consensus can be reached. "The issues are not as big as feared between [Microsoft and the open source parties]," he said. IBM signed on as a supporter of Sender I...

One journalist's frustrations with e-mail clients summarized.Outlook was my last stop--I started using it about three months ago. I'd postponed using Outlook for security reasons. Outlook has historically been a major carrier of viruses. Sure, you can secure Outlook by taking some simple mea...

The Inbox East 2004 weblog has good news about the content plans for their November conference in Atlanta:...we're introducing a similar "Lotus Notes Experience" including a day workshop and exhibits on the show floor. This is in conjunction with the good Penton e-Pro magazine folks. Our goal...

Not to be overlooked in the previous article....Gartner recently reported that IBM led the worldwide e-mail and collaboration market in 2003 with 46% market share, over Microsoft's 44.2%. While North America remains Microsoft's stronghold, it trails IBM in the other regions, including the Asia-P...

Last month, The Radicati Group published a paper entitled, "IBM Lotus & Microsoft -- Corporate Messaging Market Analysis". It follows the April publication of a similar "IBM Lotus Messaging Software, Market Analysis". About a week ago, I started receiving queries as to whether IBM had any...

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Lee Lovig, who was chief IT architect at a 5,000-user financial services firm in the Midwest until last month, says his former company's upgrade to Lotus Notes 6.5--required because of a merger-- was difficult because over half of the end users were still on Notes 4.5. "We waited too long," says...

This is a really old webpage, I think, and it's for a product that is not even on the market share charts--except in Japan, where the product is known by the parent company's name, Cybozu. But since my colleagues were just in Japan, we were talking about Cybozu a bit. I decided to check out th...

Great point, David -- In the comments on today's earlier entry about messaging investments:How many organizations do you know of that include a legal disclaimer on the signature line of every email, but neglect to add any customer-focused information?Most IBMers include customer-focused informat...

Both Chris Miller and Eric Mack have written interesting blog entries in the last few days, talking about the overall investment required for a successful, reliable messaging and collaboration environment. Each has an important point. From Chris Miller, "Does your own company e-mail compete an...

I've mentioned a few times in the last few weeks that I've been working with Esther Dyson and various IBMers on a report that discusses the future of e-mail and user interfaces. The final report has been published, and it's 35+ pages of fascinating reading. Covering a dozen different vendors a...

Anti-spam vendor Commtouch issued a press release yesterday, describing spam trends for the first half of 2004. While the release has some interesting information about the content of spam, I was much more intrigued by their citation that they are now tracking a half-million spam mailings per...

A colleague asked me if I could provide links to any recent industry analyst reports commenting on Microsoft's recent non-announcements on the future of Exchange. A quick survey through the major analysts finds -- nothing! A part of me is surprised and a part of me is not. While we know t...

Yo, whattup g!(mail)

June 29 2004

Well, it seems like one of the things to do last week while I was away was write reviews or comments (Joe, Ben, John, John, Andrew, etc.) of Google's new gmail service. I had planned to write one before leaving, but just didn't get there. So, here we are now -- just throwing my 0.074 Ringg...

It's been an interesting few days watching the referrers on this site. My "e-mail vs. RSS" thread has been linked to at a number of other blogs, and it's leading to comments and other interesting reading and debate. One particular link lead me to Stowe Boyd's Corante site, where Ross Mayfie...

E-mail vs. RSS

June 9 2004

Since my brief appearance at Inbox 2004 last week, I've been thinking a lot about one of the hot debate topics from the conference -- e-mail vs. RSS. It seems that there is a school of thought that e-mail is dead or approaching death, because the sheer volume overwhelms, or the signal to noise...