When it comes to Windows server software, it's tough to justify an added expense for an operating system that pretty much does the same thing as before. Try explaining that one to senior management.
This opinion column discusses the challenges Microsoft customers are facing when considering whether/how/why/if to renew Software Assurance as part of upcoming contract renewals.  The author suggests several reasons why things might not go as MS plans, and discusses some alternative approaches.
Link: news.com perspectives: Making customers miserable the Microsoft way >
(thanks for the link to Brian Rowe)

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