Washington-based law firm Shaw Pittman LLP, meanwhile, has avoided some of the control problems faced by other organizations because it deployed Lotus Instant Messenger before employees started downloading IM clients on an ad hoc basis.
"We've been using [Lotus IM] for more than three years, so we got to IM before many [public clients] were brought in," says CIO Nicole Minnick. She says the firm's 400 attorneys, located in Washington, New York, Los Angeles and London, quickly took to IM, as well as to the integrated document-sharing, online-meeting and whiteboarding features within Shaw Pittman's Lotus Notes and Domino applications.
Link: ComputerWorld: Tearing down IM barriers >

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