CIO.com: Google to Live or Die in LA?
April 29 2010
Wow, could it be a mis-match between hype and reality?
The cash-strapped City of Los Angeles government may have shunned Microsoft for Google's cloud-based apps, but an April 13 inter-departmental letter indicates that performance issues with Google Apps have consistently frustrated pilot users.And what has frustrated those users? Let's look at the City memo:
At the meeting many of the departments expressed concerns about both the performance and the functionality of the new system. Performance concerns focused on the slowness with which e-mails were sent, received and accessed in the new system. Functionality concerns focused on features currently available in GroupWise that are unavailable, or significantly different, in Google's system. Further, the Los Angeles Police Department indicated that several security issues have yet to be resolved, and that a pilot of its technical support staff must be successfully completed before it can be expanded to the rest of the LAPD. Some pilot participants also identified new capabilities that were not available to City staff using GroupWise, including collaboration tools, chat, and compatibility with a wider range of mobile devices."Wow. This ought to be interesting.
Link: CIO.com: Google to Live or Die in LA? >
Post a Comment
- 2
Art Pufford httpj//blog.pufford.com | 4/29/2010 9:35:17 PM
And this is surprising anyone? I think security is an issue no matter whose cloud it is, but trusting your enterprise to Google; not something I would ever recommend.
- 3
Mike Brown http://www.browniesblog.com | 4/30/2010 12:33:54 AM
I did a project last year where I had to update my results on the a Google Apps spreadsheet. It's an absolute pig to use, or it was then. I'm talking sloowwwwww.
I ended up doing it all in OpenOffice and then pasting it into the Google Spreadsheet when I as finished. Even then, there were problems. It seems to have two types of paste: one that's triggered by the browser's own menu, and one that's trigged from Google Apps' own Paste menu. (Yep, it has one of its own. How confusing is *that*.) The Google one somehow hijacks the Ctrl->V keystroke too.
Still the company in question believes that they're better off without Notes. (Ed knows the one.)
- 4
Keith Brooks http://www.vanessabrooks.com | 4/30/2010 8:23:08 AM
That is so...expected.
However, we all know you get what you pay for. If it's free(or near it) then it's for me doesn't always work for office people that have better equipment, and speed, at home.
The problem, in some cases, is you have people making these decisions with little or no background in security, technology, infrastructure support, telecom.
As things change, they still stay the same.
- 5
Darren Duke http://blog.darrenduke.net | 4/30/2010 11:01:25 AM
When price is the only selling point, you get crappy, patchy service. When you don't have a customer support process...well you don't get any customer support.
Google (Cr)Apps. It's in the name.
- 6
Charles Reid http://WWW.cbsco.com | 4/30/2010 11:50:03 AM
The fact that everything has to travel out of the companies LAN over the internet with out a doubt makes everything you do in the cloud slower. A company in New England saw thier WAN Costs go up 400 percent, but they won't tell you that.
Especially since O'Reilly is holding a Government 2.0 conference, and there's a session about the success of LA moving to the cloud for their email and apps with Google. :)